{"id":43524,"date":"2023-05-03T10:00:00","date_gmt":"2023-05-03T15:00:00","guid":{"rendered":"https:\/\/shippingeasy.com\/?p=43524"},"modified":"2024-09-12T14:08:35","modified_gmt":"2024-09-12T19:08:35","slug":"tracking-faqs","status":"publish","type":"post","link":"https:\/\/shippingeasy.com\/blog\/tracking-faqs\/","title":{"rendered":"Shipping Unboxed: FAQs about Tracking Shipments"},"content":{"rendered":"\n

Welcome back! So far, we\u2019ve discussed the likes of USPS<\/a>, returns<\/a>, and shipment dimensions<\/a> in our Shipping Unboxed series. Now, we\u2019re back to talk about all things tracking, including how to track your packages and everything you need to know about confirmation emails. As always, we\u2019ve included other blogs<\/a>, articles from our Knowledge Base<\/a>, and carrier sites directly, so you have all your resources together. <\/p>\n\n\n\n

Question Quick Jump<\/p>\n\n\n\n

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  1. Why are tracking notifications important?<\/a><\/li>\n\n\n\n
  2. Does ShippingEasy send my customers confirmation emails?<\/a><\/li>\n\n\n\n
  3. Are there some stores\/marketplaces that aren\u2019t eligible for confirmation emails?<\/a><\/li>\n\n\n\n
  4. Can I create my own confirmation emails?<\/a><\/li>\n\n\n\n
  5. Can I resend a confirmation email? <\/a><\/li>\n\n\n\n
  6. What is Branded Tracking?<\/a><\/li>\n\n\n\n
  7. Can my customers receive tracking text messages with Branded Tracking?<\/a><\/li>\n\n\n\n
  8. How do I track USPS packages?<\/a><\/li>\n\n\n\n
  9. How do I track my UPS packages?<\/a><\/li>\n\n\n\n
  10. How do I track FedEx packages?<\/a><\/li>\n\n\n\n
  11. How do I track GlobalPost shipments?<\/a><\/li>\n<\/ol>\n\n\n\n
    Jump into the other blogs in our Shipping Unboxed series by starting with Shipping Unboxed: FAQs about USPS<\/a>.<\/h6>\n\n\n

    Why are tracking notifications important?<\/h2>\n\n\n

    In our recent study<\/a>, 43% of customers said they would like daily shipment notifications, even if there weren\u2019t major updates. Also, 37% of customers stated they preferred major notifications, like when their package is shipped, in transit, out for delivery, and delivered. Customers expect shipping notifications, so provide a tracking option for the best experience. <\/p>\n\n\n\n

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    Does ShippingEasy send my customers confirmation emails?<\/h2>\n\n\n

    Your customers will receive these emails if: <\/p>\n\n\n\n