{"id":43402,"date":"2022-06-24T11:39:19","date_gmt":"2022-06-24T16:39:19","guid":{"rendered":"https:\/\/shippingeasy.com\/?p=43402"},"modified":"2023-03-24T12:28:31","modified_gmt":"2023-03-24T17:28:31","slug":"shipping-unboxed-faqs-about-returns","status":"publish","type":"post","link":"https:\/\/shippingeasy.com\/blog\/shipping-unboxed-faqs-about-returns\/","title":{"rendered":"Shipping Unboxed: FAQs about Returns"},"content":{"rendered":"\n

Think about the last time you had to return something online. Were there things in the process you wish you could incorporate into your small business? Picture the busy holiday shipping season. Are there things you wish you could start preparing now? You\u2019ve come to the right place! In the latest entry of our Shipping Unboxed <\/a>series, we\u2019re covering all things returns – from creating your label to tips for your holiday return policy. <\/p>\n\n\n\n

See how your knowledge of shipment dimensions measures up in our blog Shipping Unboxed: FAQs about Shipment Dimensions<\/a>!<\/h6>\n\n\n\n

Question Quick Jump<\/p>\n\n\n\n

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  1. What are Prepaid Return Labels?<\/a><\/li>\n\n\n\n
  2. Are there exceptions to generating Prepaid Return Labels in ShippingEasy? <\/a><\/li>\n\n\n\n
  3. Will my customer receive an email when I create their return label?<\/a><\/li>\n\n\n\n
  4. How do I create a return label for a shipment not in ShippingEasy?<\/a><\/li>\n\n\n\n
  5. Should I offer free returns?<\/a><\/li>\n\n\n\n
  6. Can I cancel a return label?<\/a><\/li>\n\n\n\n
  7. How do I cancel a return label?<\/a><\/li>\n\n\n\n
  8. What is the time limit for canceling a label?<\/a><\/li>\n\n\n\n
  9. When do I get refunded for a canceled label?<\/a><\/li>\n\n\n\n
  10. How often should I update my returns policy?<\/a><\/li>\n\n\n\n
  11. Can I make my returns process more sustainable?<\/a><\/li>\n\n\n\n
  12. How do the holidays affect my returns policy?<\/a>   <\/li>\n<\/ol>\n\n\n

    What are Prepaid Return Labels?<\/h2>\n\n\n

    A prepaid return label is a label you pay for from the funds in your ShippingEasy USPS or UPS  One Balance<\/a> account (you can find it underneath your Carrier Funds), like a regular label<\/a>. This label, however, has your address as the recipient, and your customer\u2019s address as the sender, so your customer can return their shipment. <\/p>\n\n\n\n

    In ShippingEasy, these labels can be created from your Shipment History<\/a> or by searching for the order in your Global Search Bar<\/a>. <\/p>\n\n\n

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    Pictured: Global Search Bar <\/figcaption><\/figure><\/div>\n\n

    Are there exceptions to generating Prepaid Return Labels in ShippingEasy? <\/h2>\n\n\n

    Great question! You can\u2019t generate a return label in ShippingEasy for: <\/p>\n\n\n\n