{"id":37575,"date":"2020-07-21T14:20:00","date_gmt":"2020-07-21T14:20:00","guid":{"rendered":"https:\/\/shippingeasy.com\/?p=37575"},"modified":"2023-05-24T16:07:10","modified_gmt":"2023-05-24T21:07:10","slug":"build-email-marketing-list-for-online-marketing","status":"publish","type":"post","link":"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/","title":{"rendered":"How to Build an Email Marketing List for Online Marketing"},"content":{"rendered":"<p>2020 has been quite a strange year for retailers. Many who have resisted making the full transition to e-commerce are finding themselves forced to rely on it. Curbside pickup is a new norm. Shipping is now something retailers cannot live without. Along with e-commerce comes the need to use email marketing to increase sales and communicate with customers.<\/p>\n<p>If your business didn\u2019t already have a robust list of customer email addresses, you may find yourself wondering where to even begin. This article is meant to help you begin growing your email marketing list and keep it thriving.<\/p>\n<h2>Use what you have to get started<\/h2>\n<p>Creating an email marketing list can seem like a daunting task if you don\u2019t feel like you have much to start with. Particularly if you\u2019re making the move from brick-and-mortar to digital, you may have relied on foot traffic and local advertising in the past. Fret not, there are things you can do to begin building.<\/p>\n<h3>Social Media<\/h3>\n<p>Hopefully, by now you have some presence on social media. Use the audience you have built there to start building your email list. Facebook offers the ability to add a signup button on your page under the cover photo. Make sure you\u2019re taking full advantage of that.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-37576\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Screen-Shot-2020-07-16-at-4.49.23-PM-1024x364.png\" alt=\"ShippingEasy Facebook page CTA button example\" width=\"1024\" height=\"364\" srcset=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Screen-Shot-2020-07-16-at-4.49.23-PM-1024x364.png 1024w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Screen-Shot-2020-07-16-at-4.49.23-PM-300x107.png 300w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Screen-Shot-2020-07-16-at-4.49.23-PM-768x273.png 768w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Screen-Shot-2020-07-16-at-4.49.23-PM-1536x546.png 1536w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Screen-Shot-2020-07-16-at-4.49.23-PM-2048x728.png 2048w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Screen-Shot-2020-07-16-at-4.49.23-PM.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Post on social letting your customers know that you\u2019re beginning an email program. Be honest and authentic (and promise not to spam them) and you may be surprised how successful a social campaign can be. You can boost posts and run ads directed at those who follow your page, those who live locally, or those who might be interested in your product or product genre using interest targeting.<\/p>\n<h6 style=\"line-height: 25px;\">Having all your customer data, shipping data, and order data in one place is a strategic advantage. Start <a href=\"https:\/\/app.shippingeasy.com\/register?promo=1MONTHFREE\" target=\"_blank\" rel=\"noopener noreferrer\">your free trial<\/a> of ShippingEasy now!<\/h6>\n<h3>Ask for referrals<\/h3>\n<p>Your current customers are a great resource for bringing in new customers through word of mouth. With those referrals can come new email addresses to add to your list.<\/p>\n<h3>Add a signup form to your website<\/h3>\n<p>If you don\u2019t already have one, this is very important. People are coming to your website because they\u2019re interested in what you sell, so you should make use of that interest. Have a clear call to action to sign up for emails that gain subscribers access to special deals and coupons, product announcements, and other fun things.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-33911\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/09\/Email-Signup-Forms-mockup-1024x754.png\" alt=\"email marketing signup form example\" width=\"1024\" height=\"754\" srcset=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/09\/Email-Signup-Forms-mockup-1024x754.png 1024w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/09\/Email-Signup-Forms-mockup-300x221.png 300w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/09\/Email-Signup-Forms-mockup-768x565.png 768w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/09\/Email-Signup-Forms-mockup-38x28.png 38w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/09\/Email-Signup-Forms-mockup.png 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>The signup form should be in a conspicuous place on your site, or perhaps in a pop-up. Ask only for the most important information, such as name and email address. If you start asking for too much information, people will often abandon the form. Remember, you can always create campaigns later that dig a little deeper, such as asking for their birthday for a special birthday discount. Then you can start using that data in conjunction with purchase information to segment your audience, which we\u2019ll dive into more later.<\/p>\n<h2>Consider a direct mail campaign<\/h2>\n<p>Many have tried to declare direct mail dead since online marketing took precedence, but that is not necessarily true. Bad direct marketing is dead. If you can create compelling offers to local people who are likely to shop with your business, direct marketing can still yield sales.<\/p>\n<p>You could try using direct mail to encourage people to sign up for emails to gain access to special deals and promotions. Use a short URL or QR code that takes customers to an email signup form (make sure that form is mobile-friendly!) where they can opt-in for your email marketing.<\/p>\n<p>This can work both ways, too. Once you\u2019ve built a solid customer list, you can export that to use in direct mail campaigns, doubling your visibility. Sometimes, email inboxes get a bit crowded, and a well-designed piece of direct mail could actually stand out in the <em>mailbox<\/em>!<\/p>\n<h2>Segment your list early and often<\/h2>\n<p>One of the keys to success in email marketing, regardless of list size, is segmentation. Segmentation is grouping your email marketing contacts based on similar defining traits. Those traits could be any number of things depending on the goal or subject of your email campaign.<\/p>\n<p>For example, you could be sending an email about a product that is back in stock, or a new product that complements another product. In this case, you could segment your audience by those who\u2019ve purchased that product SKU and cater your messaging directly to them. The email wouldn\u2019t feel relevant to your entire audience, but would feel personalized to those who have made the purchase.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26144\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2018\/11\/Customer_Segmentation_ShippingEasy.gif\" alt=\"Customer Marketing segmentation example\" width=\"1600\" height=\"764\" \/><\/p>\n<p>Another segmentation tactic that could be used for more general campaigns (such as holiday sales, new product announcements, or exciting news) is a segment of your most engaged audience. This segment is built automatically in ShippingEasy\u2019s Customer Marketing tool.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-37311\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/06\/Screen-Shot-2020-06-08-at-11.42.57-AM.png\" alt=\"Example of engaged customers list for email segmentation\" width=\"279\" height=\"384\" srcset=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/06\/Screen-Shot-2020-06-08-at-11.42.57-AM.png 558w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/06\/Screen-Shot-2020-06-08-at-11.42.57-AM-218x300.png 218w\" sizes=\"auto, (max-width: 279px) 100vw, 279px\" \/><\/p>\n<p>Customers who have opened and clicked your previous email campaigns are grouped into an Engaged Audience segment you can choose. This indicates that they\u2019re interested in your emails and helps improve your sender reputation and increases the success rate of your email campaigns!<\/p>\n<p>For those <em>not on<\/em> your engaged customer list, you may try sending a winback campaign with a special offer and intriguing subject line to try and get them back. This could be a one-off campaign, or automated based on a number of days since last purchase.<\/p>\n<p>By the way, we wrote a much more in-depth approach to email marketing list <a href=\"https:\/\/shippingeasy.com\/blog\/email-segmentation-and-automation-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">segmentation here<\/a>!<\/p>\n<h2>Don\u2019t Forget List Hygiene<\/h2>\n<p>Speaking of customers who don\u2019t actively read your emails, list hygiene is a great practice to implement right from the beginning. There are a couple indicators that you should remove email addresses from your list so you can get the most out of your email marketing campaigns.<\/p>\n<h3>Email bounces<\/h3>\n<p>Sometimes customers give bad email addresses. Sometimes there is a typo in what they entered in your form. Sometimes they shut down an email address to consolidate, or they leave a job that they had emails going to. Any of these could be reasons your emails bounce.<\/p>\n<p>Email service providers use the percent of emails that bounce as an indicator that your email marketing list is quality. Too many bounced emails could get your domain penalized. It\u2019s important to set a cadence, perhaps monthly, to remove bounced email addresses from your list.<\/p>\n<h3>Inactive email addresses<\/h3>\n<p>If your last-ditch effort of a winback campaign doesn\u2019t work to reactivate a customer, you may just have to resign yourself to the fact that they\u2019re no longer interested. That\u2019s okay, but in that case you shouldn\u2019t continue to email them.<\/p>\n<p>This is particularly important if your email service provider charges by the number of emails sent or has a plan limit on emails. You don\u2019t want to waste your money on email addresses with zero ROI.<\/p>\n<p>With ShippingEasy\u2019s shipping platform and Customer Marketing tool, your shipping data, order data, and customer data all live in one place so you can maximize sales based on what you know. You can even set up automation based on any combination of this data to send emails at exactly the right time for maximum engagement. Try it all free for 30 days by clicking below!<\/p>\n<p style=\"text-align: center;\"><a class=\"button\" href=\"https:\/\/app.shippingeasy.com\/register?promo=1MONTHFREE\">Get Started FREE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2020 has been quite a strange year for retailers. Many who have resisted making the full transition to e-commerce are finding themselves forced to rely on it. Curbside pickup is [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":37629,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[228,164],"tags":[488,229,116,368,124],"class_list":["post-37575","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","category-email-marketing","tag-customer-acquisition","tag-e-commerce","tag-email-marketing","tag-email-marketing-best-practices","tag-segmentation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.7 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Build an Email Marketing List for Online Marketing | ShippingEasy<\/title>\n<meta name=\"description\" content=\"A robust email marketing list is one of the keys to success in e-commerce. But how do you start building one? We offer tips and tactics to help you!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Build an Email Marketing List for Online Marketing\" \/>\n<meta property=\"og:description\" content=\"A robust email marketing list is one of the keys to success in e-commerce. But how do you start building one? We offer tips and tactics to help you!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/\" \/>\n<meta property=\"og:site_name\" content=\"ShippingEasy\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-21T14:20:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-24T21:07:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Blog-Illustration-How-to-Begin-Building-a-List-for-Online-Marketing-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1013\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Rob Zaleski\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@robzie_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rob Zaleski\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/\"},\"author\":{\"name\":\"Rob Zaleski\",\"@id\":\"https:\/\/shippingeasy.com\/#\/schema\/person\/0e02841217adcff3620354aa462c545f\"},\"headline\":\"How to Build an Email Marketing List for Online Marketing\",\"datePublished\":\"2020-07-21T14:20:00+00:00\",\"dateModified\":\"2023-05-24T21:07:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/\"},\"wordCount\":1220,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/shippingeasy.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Blog-Illustration-How-to-Begin-Building-a-List-for-Online-Marketing-1.png\",\"keywords\":[\"customer acquisition\",\"e-commerce\",\"email marketing\",\"email marketing best practices\",\"segmentation\"],\"articleSection\":[\"ecommerce\",\"Email Marketing\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/\",\"url\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/\",\"name\":\"How to Build an Email Marketing List for Online Marketing | ShippingEasy\",\"isPartOf\":{\"@id\":\"https:\/\/shippingeasy.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/shippingeasy.com\/blog\/build-email-marketing-list-for-online-marketing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2020\/07\/Blog-Illustration-How-to-Begin-Building-a-List-for-Online-Marketing-1.png\",\"datePublished\":\"2020-07-21T14:20:00+00:00\",\"dateModified\":\"2023-05-24T21:07:10+00:00\",\"description\":\"A robust email marketing list is one of the keys to success in e-commerce. 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