{"id":35046,"date":"2019-11-22T17:24:20","date_gmt":"2019-11-22T17:24:20","guid":{"rendered":"https:\/\/shippingeasy.com\/?p=35046"},"modified":"2022-03-11T17:45:03","modified_gmt":"2022-03-11T17:45:03","slug":"branded-tracking-e-commerce-shipping","status":"publish","type":"post","link":"https:\/\/shippingeasy.com\/blog\/branded-tracking-e-commerce-shipping\/","title":{"rendered":"How to Brand the eCommerce Shipping Experience"},"content":{"rendered":"\n<p>Your customers are visiting multiple websites a day, so how do you stand out?&nbsp; Brands and businesses are moving to the eCommerce space in droves, so customers have more options now than ever before. Branding every step of the customer journey and eCommerce shipping experience is crucial, and your business has the opportunity to create a memorable customer experience at every turn.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"packing-slipsnbsp\">Packing slips <\/h2>\n\n\n<p><a href=\"https:\/\/support.shippingeasy.com\/hc\/en-us\/articles\/4407013968539-Set-Up-Packing-Slips-How-To\" target=\"_blank\" rel=\"noreferrer noopener\">Packing slips<\/a> are often seen as a basic part of the e-commerce shipping process, but they\u2019re another way for your business to stand out. Packing slips provide customers with all order information they need including information for returns, company contact information, and what should be in their package, so they\u2019re more than just a slip of paper!\u00a0<\/p>\n\n\n\n<p>Packing slips are also a great place to insert <a href=\"https:\/\/shippingeasy.com\/blog\/product-recommendations-increase-sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">product recommendations<\/a> based on your customers\u2019 purchases. Include a clear product name and\/or short website link to the product, so it\u2019s easy for customers to find the products (and help you track conversions).\u00a0 <a href=\"https:\/\/shippingeasy.com\/shipping-software-2020\/?se-ref=ppc-g-brand-term-only-phrase_g-brand-term-only-phrase_shipping-easy_phrase&amp;&amp;ds_lpt_start&amp;ds_lpt_param0=&amp;ds_lpt_end&amp;gclid=CjwKCAiA4KaRBhBdEiwAZi1zzt0ofrKg1Ft_UImip0b0kEQwWqZI39VD1AGbmsHrfso6q8fPfLw-ihoCrSMQAvD_BwE&amp;gclsrc=aw.ds\" target=\"_blank\" rel=\"noreferrer noopener\">ShippingEasy<\/a> gives users almost <a href=\"https:\/\/support.shippingeasy.com\/hc\/en-us\/articles\/4406993309723-Customize-Packing-Slip-Templates-with-Variables-How-To\" target=\"_blank\" rel=\"noreferrer noopener\">unlimited customization options<\/a> for packing slips, so you can add notes and other unique touches to show your customers how much your business cares.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"483\" height=\"546\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2018\/05\/NordstromProduct-Recommendations.png\" alt=\"Build Customer Relationships Product Recommendations\" class=\"wp-image-21910\" srcset=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2018\/05\/NordstromProduct-Recommendations.png 483w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2018\/05\/NordstromProduct-Recommendations-265x300.png 265w\" sizes=\"auto, (max-width: 483px) 100vw, 483px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"branded-tracking\">Branded Tracking<\/h2>\n\n\n<p>Beyond the anticipation of a new package, customers want to be around to receive their package or know when the person they bought the package for receives it. For these reasons, they may be checking the tracking link frequently to know exactly when a package arrives. <\/p>\n\n\n\n<p>Tracking emails are another pivotal moment for your branding, so ShippingEasy has a free <a href=\"https:\/\/shippingeasy.com\/branded-tracking-and-notifications\/\" target=\"_blank\" rel=\"noreferrer noopener\">Branded Tracking feature<\/a> for customer notifications. Branded Tracking helps you create a custom landing page that includes your company logo, links to your social pages and website(s), and includes tracking information and a visual progress indicator.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1100\" height=\"700\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Branded-Tracking-templates.gif\" alt=\"Branded Tracking for e-commerce shipping email templates from ShippingEasy\" class=\"wp-image-41248\"\/><\/figure><\/div>\n\n\n\n<p>Linking a customer to your website gives you more control over the experience they have; it increases the opportunities for upsells and cross-sells, brings customers back to your website\/social pages for <a href=\"https:\/\/shippingeasy.com\/blog\/user-generated-content-strategy-encouraging-customers-to-share-the-love\/\" target=\"_blank\" rel=\"noreferrer noopener\">engagement,<\/a> and encourages <a href=\"https:\/\/shippingeasy.com\/blog\/email-signup-forms-grow-lists\/\" target=\"_blank\" rel=\"noreferrer noopener\">email signups<\/a>. You can also gather important metrics to see what resonates with customers on a dashboard that displays all this information in one place.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"679\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Branded-Tracking-Dashboard-1024x679.png\" alt=\"Branded Tracking dashboard from ShippingEasy\" class=\"wp-image-37059\" srcset=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Branded-Tracking-Dashboard-1024x679.png 1024w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Branded-Tracking-Dashboard-300x199.png 300w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Branded-Tracking-Dashboard-768x509.png 768w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Branded-Tracking-Dashboard-1536x1018.png 1536w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Branded-Tracking-Dashboard.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"custom-packaging\">Custom Packaging<\/h2>\n\n\n<p>Shipping materials from <a href=\"https:\/\/store.usps.com\/store\/results\/shipping-supplies\/_\/N-7d0v8v\" target=\"_blank\" rel=\"noreferrer noopener\">USPS<\/a>, <a href=\"https:\/\/www.fedex.com\/en-us\/shipping\/packing.html\" target=\"_blank\" rel=\"noreferrer noopener\">FedEx<\/a>, and <a href=\"https:\/\/www.ups.com\/us\/en\/shipping\/order-supplies.page\" target=\"_blank\" rel=\"noreferrer noopener\">UPS<\/a> are handy because they can be ordered online, delivered right to your door, and provide great cost savings for your business. However, your business does have the option for <a href=\"https:\/\/shippingeasy.com\/blog\/shipping-faux-pas-how-to-avoid-them\/\" target=\"_blank\" rel=\"noreferrer noopener\">branded packaging<\/a> in your eCommerce shipping.<\/p>\n\n\n\n<p>Your packaging is the last thing your customer experiences before they open their shipment to get their product(s), so branding your box is another opportunity to give your customers a personalized experience.&nbsp;<\/p>\n\n\n\n<p>The image below is from our partner, <a href=\"https:\/\/brandablebox.io\/collections\/shipping-boxes\" target=\"_blank\" rel=\"noreferrer noopener\">Brandable Box<\/a>, and is a good example of a unique, branded box. Brandable Box has a strong commitment to <a href=\"https:\/\/shippingeasy.com\/blog\/how-to-gift-a-more-sustainable-customer-experience-this-holiday-season\/\" target=\"_blank\" rel=\"noreferrer noopener\">sustainable<\/a> practices, meaning their products are all made from recycled materials.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.instagram.com\/p\/BzqTPLPnSxn\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1022\" src=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Brandable-Box-custom-boxes-for-e-commerce-shipping-1024x1022.png\" alt=\"Custom packaging\" class=\"wp-image-35055\" srcset=\"https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Brandable-Box-custom-boxes-for-e-commerce-shipping-1024x1022.png 1024w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Brandable-Box-custom-boxes-for-e-commerce-shipping-300x300.png 300w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Brandable-Box-custom-boxes-for-e-commerce-shipping-150x150.png 150w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Brandable-Box-custom-boxes-for-e-commerce-shipping-768x767.png 768w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Brandable-Box-custom-boxes-for-e-commerce-shipping-600x600.png 600w, https:\/\/shippingeasy.com\/wp-content\/uploads\/2019\/11\/Brandable-Box-custom-boxes-for-e-commerce-shipping.png 1194w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption>Image Source: <a href=\"https:\/\/www.prattbox.com\/blog\/how-brandable-box-has-grown\/\" target=\"_blank\" rel=\"noreferrer noopener\">Brandable Box<\/a><\/figcaption><\/figure>\n\n\n\n\n\n<p>While there are a lot of creative images to use on your branded packaging, a big thing to note is including photos or imagery of products within your packages can affect your <a href=\"https:\/\/shippingeasy.com\/blog\/shipping-insurance-avoid-scary-shipping\/\" target=\"_blank\" rel=\"noreferrer noopener\">insurance<\/a> coverage. If you have any questions on designs with those pictures, we recommend reaching out to your carrier directly.\u00a0<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\">Conclusion<\/h2>\n\n\n<p>Creating a great experience for your customers is crucial in the eCommerce space. Customizing your packing slips can streamline your customers\u2019 <a href=\"https:\/\/shippingeasy.com\/blog\/holiday-returns-what-customers-want\/\" target=\"_blank\" rel=\"noreferrer noopener\">return process<\/a> and give them product recommendations for similar items. Using <a href=\"https:\/\/shippingeasy.com\/blog\/how-to-provide-package-tracking\/\" target=\"_blank\" rel=\"noreferrer noopener\">ShippingEasy\u2019s Branded Tracking feature<\/a> adds a personalized touch to the traditional <a href=\"https:\/\/shippingeasy.com\/blog\/holiday-shipping-email-tips\/\" target=\"_blank\" rel=\"noreferrer noopener\">order emails<\/a> your customers receive and includes social media links to boost customer engagement. Branded packaging makes your boxes stand out and help add to your customers\u2019 excitement when they receive their package. Don\u2019t be afraid to unbox your creative to give your customers an experience that keeps them coming back.\u00a0<\/p>\n\n\n\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Start your 30-day free trial today! <\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"button\" href=\"https:\/\/shippingeasy.com\/shipping-software-2020\/?se-ref=ppc-g-brand-term-only-phrase_g-brand-term-only-phrase_shippingeasy_phrase&#038;&#038;ds_lpt_start&#038;ds_lpt_param0=&#038;ds_lpt_end&#038;gclid=CjwKCAiAg6yRBhBNEiwAeVyL0KSDP68Am8B61-S8f8p0M5hcuzjuNuaTwwvO29-L2CvfNAw90Q_dORoC7rEQAvD_BwE&#038;gclsrc=aw.ds\" target=\"_blank\" rel=\"noopener\">Make ShippingEasy! <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your customers are visiting multiple websites a day, so how do you stand out?&nbsp; Brands and businesses are moving to the eCommerce space in droves, so customers have more options [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":42835,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[373,228,180,7,125,8],"tags":[440,441,299,442,134],"class_list":["post-35046","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automation","category-ecommerce","category-product-recommendations","category-shipping","category-shipping-software","category-shippingeasy","tag-branded-tracking","tag-customer-journey","tag-e-commerce-shipping","tag-shipment-tracking","tag-shipping"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.7 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Brand the eCommerce Shipping Experience | ShippingEasy<\/title>\n<meta name=\"description\" content=\"There are plenty of opportunities in the e-commerce shipping experience to reinforce your brand. 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